Wednesday, June 10, 2009

Is my data worth it?

I purchased a network storage device the other day. It failed after three weeks. Warranty, yeah right. But what about the data? Well maybe the power in the unit itself failed and the drive would be alright.

Good luck. I don't have any good luck left. I have had so much bad luck that nothing would even think about going right. So much trying to get back the data easily. It appears not.

Ok, first let me say that the Maxtor Central Axis in a 1TB Seagate drive. First I called Maxtor to find where to send the drive back for warranty replacement. I asked about getting the data back and was told take it to a third party, have them give you a receipt and send it with the drive back to them and all would be well.

Funny how things work. The place where warranty isn't the same company that deals with data recovery. Go figure. I have been trying for two weeks to get the data back and just now I am being told, if they can get the data off the drive, they are going to have some place to put it. So they said that they would contact the warranty place, get another drive to put the data on and send me that one.

That would save some steps with the warranty location.

I have since purchase another Maxtor Central Axis and am using it for my current backups. I will use the other that the data recovery company is putting the data on as a second backup that will be stored off-site. Note: if you don't have your data backed up in more that two locations your data isn't backed up. Trust me on that.

You know all of those documents/taxes/forms/receipts and other letters that you have in filing cabinets, what would if you lose them? You only have that one copy. What would you do if you lost your documents? Think about.

I did hear from on of the guys that I worked with, he was scanning all of his documents.

I hope my data is worth it.

W. Kirk Crawford
Tularosa, New Mexico